The Principal Accountant General (A&E) maintains the individual GPF accounts of nearly 2.9 lakh employees of the AP State Government. as per the rules and procedures contained in the GPF (AP) Rules 1935 and AIS (PF) Rules 1955 respectively. The Provident Fund Group in the Office is headed by an IA & AS Officer in the rank of Deputy Accountant General. Constitution of the Fund The GPF is constituted with effect from 1st April 1935.

Conditions for Eligibility

The following categories of staff of the Govt. of AP are eligible to join the Fund :

All Government servants including those appointed on or before 31.08.2004 under Rule 10(a)(i) of the State and Subordinate Service Rules are eligible.
All re-employed pensioners (other than those employed for admission to CPF) and those Government servants who have not completed one year service shall be eligible on option.
Provident Fund is maintained by PAG for the following categories of employees
Class III , Class II and Class I including Reemployed
APPSC members , APAT, Lok Ayukta
High Court Judges
All India Service Officers
Panchayat Secretaries
Certain work charged employees.

PAG does not maintain GPF for the following categories of employees
Class IV employees of State. (Except those appointed before
Employees of Local Bodies, Municipalities, Panchayat Raj institutions
Corporations, Societies . Institutions (Aided), Autonomous bodies

Employees of State Govt. appointed on or after 1.09.2004 who are covered by New Contributory Pension Scheme.



It is important to appreciate the efficacy of a nomination. In the absence of a nomination the bereaved family has to go through the ordeal of obtaining Legal Heir Certificate from Revenue Authorities. It is simple to file a nomination. A subscriber has to file a nomination in the prescribed form at the time of joining the Fund. If the subscriber has a family at the time of filing the nomination, the nomination cannot be in favour of any person(s) other than the member(s) of his family. Family includes Wife/ Husband, Children, Parents/ Paternal Grandparents(Where parents are not alive), Minor brothers, Unmarried sisters, Deceased Son’s Widow and her children. The nomination made by a subscriber who is not married shall become invalid on his getting married. If a subscriber nominates more than one person, he has to specify in the nomination the amount of share payable to each of the nominees in such a manner as to cover the whole of the amount that may stand to his credit in the Fund at any time. The responsibility of scrutiny, acceptance and safe custody of the nominations filed vests with the Prl. Accountant General. A subscriber can cancel a nomination by sending a notice in writing to the Head of Office/Prl. Accountant General along with a fresh nomination. Every Nomination made, and every notice of cancellation given, by a subscriber shall, to the extent that it is valid, take effect on the date on which it is received by the Accounts Officer.
Admission  to the GPF: click here for admission form


The Head of Office has to send a statement showing particulars of Government servants in the prescribed Form vide G.O.Ms.No.312 Fin, dated 28-10-1980 to the Principal Accountant General (A&E) for admission to the Fund. The GPF account number is allotted to each subscriber by the Principal Accountant General with a ‘Suffix’ indicating the department of the subscriber. The Drawing and Disbursing Officers in the State Government prepare the staff pay bills along with GPF recovery schedules in respect of the subscribers to the Fund under their payment control and submit the same to the Treasury Officers for payment. (Click here for Guidelines to DDO’s for preparation of schedules/bills). After making payment the Treasury Officers forward the recovery schedules along with the Schedule of Payment to the Prl. Accountant General. From the GPF schedules and GPF payment vouchers received in the monthly accounts rendered by the Treasury Officers, the Prl. Accountant General posts the remittances/withdrawals into the accounts of the subscribers concerned. The account maintained in respect of a subscriber shows the particulars of Opening Balance, subscriptions, refunds, amounts credited to the Fund like dearness allowance, pay revision arrears etc., withdrawals made, interest allowed and closing balance. Sanctions for Temporary Advances/Part final withdrawals received from the departments are also recorded in the account.

Rate of Subscription


The amount of subscription is fixed by the subscriber himself. However, it cannot be less than 6% of the basic pay and not more than the basic pay(For class IV employees the percentage is…..). The minimum subscription is determined on the basic pay drawn on 31st March of the preceding financial year. Subscription may be enhanced twice and/or reduced once during the financial year.

Conditions for Subscription


The subscriber shall subscribe monthly to the Fund, except during :
Period of suspension
Last four months of service before retirement
A subscriber on reinstatement after a period of suspension is allowed to pay in lump or in installments any sum not exceeding the maximum amount of arrear subscriptions permissible for that period. A subscriber may at his option choose not to subscribe during leave without allowances or leave on half-pay.
Arrears due to the subscriber after retirement should be paid to the subscriber and should not be credited to GPF.
Interest on the Fund
Interest at rate prescribed by Government of AP is credited to the subscribers' account on the last day of every financial year.
Penal Interest on Overdrawals
The overdrawn amount shall be repaid along with a penal interest at the rate of 2.5% over and above the normal rate of interest .The amount shall be paid in one lump or in monthly installments. Penal interest is to be credited to head of account 0049 - interest.
Advances from the Fund
I. Temporary Advance (TA)
A temporary advance is granted to a subscriber from the amount standing to his credit in the Fund by the departmental officers for specified purposes. The amount of advance sanctioned shall not exceed 3 months pay or half the amount at the credit of the subscriber in the Fund, whichever is less subject to the following conditions. Temporary advance is to be applied in the form prescribed.
Purposes for drawl of Temporary Advance
To meet expenses in connection with the prolonged illness of the subscriber or any person actually dependant on him;

To pay for the overseas passage for reasons of health or education, or to meet the cost of higher education of the subscriber or any person actually dependant on him;
To pay obligatory expenses in connection with his betrothal and/or marriage, funerals or other ceremonies of persons actually dependant on him.
To meet the cost of legal proceedings instituted by the subscriber for vindicating his position in regard to any allegations made against him in respect of any act done or purporting to be done by him in the discharge of his official duty.
To meet the cost of building or acquiring a suitable house for his residence.
To meet the cost of acquiring a farm land and / or business premises within 6 months of the date of the subscriber’s retirement.
To meet the cost of purchasing a motor-car.
Recovery of Temporary Advance
The advances are recoverable from the subscriber in such number of equal monthly installments as the sanctioning authority may direct, but such number shall not be less than 12 , unless the subscriber so elects, and not more than 24. In special cases where the amount of advance exceeds 3 months’ pay, the number of installments can be more than 24, but in no case more than 36.
When there is an advance running and a second advance is sanctioned, the balance of the previous advance not recovered shall be added to the advance so sanctioned and the subsequent installments for recovery of advances shall be fixed with reference to the consolidated amount.
The recovery shall commence with the issue of pay for the month following the month in which the advance was drawn.
A subscriber may, at his option, repay more than one installment in a month
Recoveries towards refund of Temporary Advances shall not be affected during the last four months of service of subscriber
Imp: Subscriber should ensure that the TA amount drawn is debited to his account in the GPF Slip in the year in which it was drawn. If not, the matter should be brought to the notice of the PAG immediately.

II. Non-Refundable Advance / Part-Final Withdrawal (PFW)
Non-Refundable Advance is to be applied in the form prescribed
Conditions for Sanction of Non-Refundable Advances

Part-Final Withdrawals may be sanctioned by an authority competent to dismiss the subscriber at any time after the completion of twenty years of service or within ten years before the date of his retirement on superannuation, whichever is earlier

CONVERSION OF AN ADVANCE TO PART FINAL WITHDRAWAL
A subscriber may, at his discretion by written request, convert the balance outstanding under a temporary advance into a part-final withdrawal after satisfying conditions laid down in Rules 15-A to 15-I.
DELEGATION OF FINANCIAL POWERS FOR SANCTIONING TA / PFW
Power to sanction GPF TA / PFW to Heads of Departments and their immediate deputies will be with the Government in the Administrative Department concerned.
Sanctioning Authority should be two levels above the person to whom advances or part final withdrawals are sanctioned.

FINAL WITHDRAWAL (CLOSURE)
Final withdrawal of accumulation is permitted
When subscriber quits the service (on retirement, dismissal, resignation, compulsory retirement, removal etc.)
In case of death while in service

How to Apply for Closure?


Application for closure has to be filed in Prescribed Format
The application duly filled in and signed by the subscriber/claimant(s) is to be given to the department for forwarding the same to the Prl. Accountant General along with requisite documents by the Head of Office/ Head of the department as the case may be.
Conditions for Closure
Subscription and refund to be discontinued during the last four months of service in case of superannuation. Arrears of Pay, DA, IR etc. should not be remitted during the above period.
No TA /PFW shall be sanctioned and paid to the subscriber. In exceptional circumstances, where sanction of PFWs is imperative, the same is to be communicated invariably to Prl. Accountant General and acknowledgement obtained.

Manner of Payment
The Accounts Officer in PAG’s Office closes the account after verifying the ledger accounts and issues an authority for payment to the Drawing and Disbursing Officers concerned. In case of death of the subscriber the fund accumulation payable shall be paid to the person(s) on whom the right to receive the amount is conferred by means of a valid nomination. Where there is no nomination, the amount will be paid to the eligible family members in equal share on the basis of Legal Heir Certificate issued by Revenue Authorities.
GPF (AP) Rules do not permit payment of interest beyond the date of authorisation by the Principal Accountant General
Interest is allowed up to the end of the month previous to the month in which authorisation for payment of PF balance is issued. As per G.O. No.3 of Finance and Pension II Department dated 8.1.07, interest is to be allowed up to a maximum of 6 months after the month in which such amount became payable
E.g. Date of retirement 30th June 2010, Amount is payable on 1st Jul 2010. Interest is allowable for a maximum period of 6 months reckoned from August 2010 to January 2011

Annual Accounts Statement
After the close of each financial year, the Principal Accountant General sends to each subscriber an Annual Accounts Statement showing the opening balance as on the 1st April of the year, the total amount deposited and withdrawn during the year, amount of interest credited as on 31st March of the year and the closing balance on that date. Subscribers have to satisfy themselves as to the correctness of the Account Statements and errors should be brought to the notice of the Principal Accountant General within three months of receipt of the same.

Missing Credits
Missing credits arise due to misclassification in the treasuries or incorrect details in GPF schedules.At times, schedules/vouchers are not received from the Treasuries for various reasons and as a result some of the subscriptions/refunds/arrears/withdrawals do not get posted in the account. The month of Missing credit refers to the month in which the credit appears in the account. E.g. June 2010 (Deduction made from the pay for May 2010) These missing credits/debits can be located and included in the subscriber’s account after proper verification of the accounts rendered to PAG by the Drawing and Disbursing Officers/Treasuries subject to furnishing the following details duly certified by the Drawing and Disbursing Officers and the Treasury Officers.

Name of the Subscriber
GPF Account number
Name of the DDO under whom the official had served
Amount of subscription/refund/withdrawal
Salary month for which details are being furnished
Head of Account (up to Detailed Head) under which salary was drawn
Treasury/Sub Treasury where the salary was drawn
Treasury voucher number / challan number
Totals of the schedule amount enclosed in the particular voucher as noted on the abstract in case of credit
Date of payment of the voucher/remittance of the amount in the case of challan remittance
Total amount of the GPF payment vouchers in respect of debits
Missing Debits :
Sanction received without corresponding debit
Refund received without corresponding debit
Facilities
1. Interactive Voice Response System (IVRS)
Enquiries on GPF matters can also be made by calling in 040-23231212. (Click here for the inputs required for eliciting information)

2. Grievance Redressal Cell
To facilitate enquiries regarding GPF in the Office premises, a Grievance redressal cell is constituted. The GRC representative assists the visitor in the following areas:
Providing information regarding balances, missing credits/ debits in respect of GPF Account of the visitor

Status of FW application
Posting of missing credits on furnishing certified particulars of remittance
Any correction to be incorporated in the database like name , DOB, DOJ etc., provided such information is supported by valid documents
Any other related matter


SMS Facility
Plans are afoot to send Short Message Service (SMS) to subscribers whose mobile numbers are registered with PAG. Particulars of subscription, withdrawals, on monthly basis would be intimated as also receipt and finalization of final withdrawal applications. GPF subscribers are requested to furnish their mobile numbers through the screen provided in the web site. (Click here to open the Web page)
IVRS :- Dial 040-23231212 and follow the instructions therein
WEBSITE :- Go to www.agap.cag.gov.in/SlipsGpf.aspx enter the series, a/c.no., mobile number and press GO Button. Enter the "employeeID' alloted by Treasury, Date of Birth, Mobile Number, email_id and press the update button.

Please provide your GPF No and Department Suffix, Employee ID, Date of Birth, Mobile No for speedy redressal of the grievance. Phone No. 040-23236810 -19 / IVRS No. 040-23231212. Publice Relations Officer : 9492233447; Fax No.040-23231937


FAQS
WHAT  IS THE PROCEDURE  OF CONVERSION OF AN ADVANCE TO PART FINAL WITHDRAWAL?
A subscriber may, at his discretion by written request, convert the balance outstanding under a temporary advance into a part-final withdrawal after satisfying conditions laid down in Rules 15-A to 15-I.

WHAT IS THE DELEGATION OF FINANCIAL POWERS FOR SANCTIONING  TA / PFW?
Sanctioning Authority should be two levels above the person to whom advances or part final withdrawals are sanctioned.
Power to sanction GPF TA / PFW to Heads of Departments and their immediate deputies will be with the Government in the Administrative Department concerned.

WHAT IS THE PROCEDURE FOR  GPF FINAL WITHDRAWAL (CLOSURE)?
Final withdrawal of accumulation is permitted when subscriber quits the service (on retirement, dismissal, resignation, compulsory retirement, removal etc.)
In case of death  of subscriber while in service.

How to Apply for Closure?     
The application  in  prescribed format duly filled in and signed by the subscriber/claimant(s) is to be given to the department for forwarding the same to the Accountant General along with requisite documents by the Head of Office/ Head of the department.

When does a subscriber get the Annual Accounts Statement?
After the close of each financial year, the Accountant General sends to each subscriber an Annual Accounts Statement showing the opening balance as on the 1st April of the year, the total amount deposited and withdrawn during the year, amount of interest credited as on 31st March of the year and the closing balance on that date. Subscribers have to satisfy themselves as to the correctness of the Account Statements and errors should be brought to the notice of the Principal Accountant General within three months of receipt of the same.
The slips from the year 2009-10 are available in the website.  ( www.agap.cag.gov.in/slipsgpf.aspx )

What is the procedure for adjustment of missing credits/ debits?
Missing credits arise due to misclassification in the treasuries or incorrect details in GPF schedules. At times, schedules/vouchers are not received from the Treasuries for various reasons and as a result some of the subscriptions/refunds/arrears/withdrawals do not get posted in the account. These missing credits/debits can be located and included in the subscriber’s account after proper verification of the accounts rendered to AG by the Drawing and Disbursing Officers/Treasuries subject to furnishing the following details duly certified by the Drawing and Disbursing Officers and the Treasury Officers.

  1. Name of the Subscriber
  2. GPF Account number
  3. Name of the DDO under whom the official had served
  4. Amount of subscription/refund/withdrawal
  5. Salary month for which details are being furnished
  6. Head of Account (up to Detailed Head) under which salary was drawn
  7. Treasury/Sub Treasury where the salary was drawn
  8. Treasury voucher number / challan number
  9. Totals of the schedule amount enclosed in the particular voucher as noted on the abstract in case of credit
  10. Date of payment of the voucher/remittance of the amount in the case of challan remittance
  11. Total amount of the GPF payment vouchers in respect of debits
What are Missing Debits ?
Sanction received without corresponding debit
Refund received without corresponding debit
How to adjust missing debits?
When a missing debit is note in the GPF statement , the subscriber has to approach the DDO and ensure  the details of the drawal viz. Amount , Voucher No. , SA No.,Treasury alongwith  certificate of payment or a copy of the voucher   to this office.
 The missing debit will be posted if the amount is unposted in the records of this office.
 In case of misclassification of the debit  , the Treasury /PAO has to rectify the same.

What happens when missing debits are not settled immediately?
The GPF account shows inflated balance due to missing debit and interest thereon.This amount will be recovered from the balance at the time of final settlement.Sometimes, the delayed recovery of missing debit and interest leads to minus balance in the GPF account which has to be recovered from pensioner benefits.

What are the facilities available for grievance redressal of GPF related issues?
1. Interactive Voice Response System (IVRS)

  1. Enquiries on GPF matters can also be made by calling in 040-23231212.
  2.  Grievance Redressal Cell To facilitate enquiries regarding GPF in the Office premises, a Grievance redressal cell is constituted. The GRC representative assists the visitor in the following areas:
  3. Providing information regarding balances, missing credits/ debits in respect of GPF Account of the visitor
  4. Status of FW application
  5. Posting of missing credits on furnishing certified particulars of remittance
  6. Any correction to be incorporated in the database like name , DOB, DOJ etc., provided such information is supported by valid documents Any other related matter
  7. The representative can also be contacted on 9492233447 during working hours
  8.  Email facility   pagaeap.gpf@gmail.com
  9.  Fax :           040-23231937
 SMS Facility

Particulars of subscription, withdrawals, on monthly basis are intimated.  Also receipt and finalization of final withdrawal applications. GPF subscribers are requested to furnish their mobile numbers through the screen provided in the web site. IVRS:- Dial 040-23231212 and follow the instructions therein
The following information are being sent through SMS alerts.
Status of GPF Final withdrawal cases – registration, return, finalization and dispatch
TA and PFW sanctions for GPFund
Provisional balances at the credit of the subscribers with updation of latest monthly subscription, refund, other credits and withdrawals
Missing credits and debits in the account of the subscribers

 Online Grievance Redressal  :
 Any person having grievance with any Entitlement function (GPF and Pension) discharged by the Accountants General can record his grievance online.  Along with text of the grievance, relevant documents can also be uploaded. Acknowledgments would be provided both via SMS and e-mail, along with status updates via SMS. The status of the grievance redress can also be viewed online on this site.
  
Do’s for GPF subscribers
Admission:                   On promotion from class IV, apply for GPF A/c No 
Subscription:                Subscription from 6% to a maximum of Basic Pay.
Temporary Advance:   In case of Temporary advance, ensure recovery from Pay.
Nomination:                 File Nomination, if not done, especially, before retirement.
 Slips:                           Confirm the balance on receipt of annual slips.
Settlement:                   Help us to settle your balance early by submitting withdrawal applications in advance.
Track the authorisations through our website.
Any remittances after retirement to GPF, please follow up with DDO.



The Principal Accountant General (A&E) maintains the individual GPF accounts of nearly 2.9 lakh employees of the AP State Government. as per the rules and procedures contained in the GPF (AP) Rules 1935 and AIS (PF) Rules 1955 respectively. The Provident Fund Group in the Office is headed by an IA & AS Officer in the rank of Deputy Accountant General. Constitution of the Fund The GPF is constituted with effect from 1st April 1935.

Conditions for Eligibility

The following categories of staff of the Govt. of AP are eligible to join the Fund :

All Government servants including those appointed on or before 31.08.2004 under Rule 10(a)(i) of the State and Subordinate Service Rules are eligible.
All re-employed pensioners (other than those employed for admission to CPF) and those Government servants who have not completed one year service shall be eligible on option.
Provident Fund is maintained by PAG for the following categories of employees
Class III , Class II and Class I including Reemployed
APPSC members , APAT, Lok Ayukta
High Court Judges
All India Service Officers
Panchayat Secretaries
Certain work charged employees.

PAG does not maintain GPF for the following categories of employees
Class IV employees of State. (Except those appointed before
Employees of Local Bodies, Municipalities, Panchayat Raj institutions
Corporations, Societies . Institutions (Aided), Autonomous bodies

Employees of State Govt. appointed on or after 1.09.2004 who are covered by New Contributory Pension Scheme.



It is important to appreciate the efficacy of a nomination. In the absence of a nomination the bereaved family has to go through the ordeal of obtaining Legal Heir Certificate from Revenue Authorities. It is simple to file a nomination. A subscriber has to file a nomination in the prescribed form at the time of joining the Fund. If the subscriber has a family at the time of filing the nomination, the nomination cannot be in favour of any person(s) other than the member(s) of his family. Family includes Wife/ Husband, Children, Parents/ Paternal Grandparents(Where parents are not alive), Minor brothers, Unmarried sisters, Deceased Son’s Widow and her children. The nomination made by a subscriber who is not married shall become invalid on his getting married. If a subscriber nominates more than one person, he has to specify in the nomination the amount of share payable to each of the nominees in such a manner as to cover the whole of the amount that may stand to his credit in the Fund at any time. The responsibility of scrutiny, acceptance and safe custody of the nominations filed vests with the Prl. Accountant General. A subscriber can cancel a nomination by sending a notice in writing to the Head of Office/Prl. Accountant General along with a fresh nomination. Every Nomination made, and every notice of cancellation given, by a subscriber shall, to the extent that it is valid, take effect on the date on which it is received by the Accounts Officer.
Admission  to the GPF: click here for admission form


The Head of Office has to send a statement showing particulars of Government servants in the prescribed Form vide G.O.Ms.No.312 Fin, dated 28-10-1980 to the Principal Accountant General (A&E) for admission to the Fund. The GPF account number is allotted to each subscriber by the Principal Accountant General with a ‘Suffix’ indicating the department of the subscriber. The Drawing and Disbursing Officers in the State Government prepare the staff pay bills along with GPF recovery schedules in respect of the subscribers to the Fund under their payment control and submit the same to the Treasury Officers for payment. (Click here for Guidelines to DDO’s for preparation of schedules/bills). After making payment the Treasury Officers forward the recovery schedules along with the Schedule of Payment to the Prl. Accountant General. From the GPF schedules and GPF payment vouchers received in the monthly accounts rendered by the Treasury Officers, the Prl. Accountant General posts the remittances/withdrawals into the accounts of the subscribers concerned. The account maintained in respect of a subscriber shows the particulars of Opening Balance, subscriptions, refunds, amounts credited to the Fund like dearness allowance, pay revision arrears etc., withdrawals made, interest allowed and closing balance. Sanctions for Temporary Advances/Part final withdrawals received from the departments are also recorded in the account.

Rate of Subscription


The amount of subscription is fixed by the subscriber himself. However, it cannot be less than 6% of the basic pay and not more than the basic pay(For class IV employees the percentage is…..). The minimum subscription is determined on the basic pay drawn on 31st March of the preceding financial year. Subscription may be enhanced twice and/or reduced once during the financial year.

Conditions for Subscription


The subscriber shall subscribe monthly to the Fund, except during :
Period of suspension
Last four months of service before retirement
A subscriber on reinstatement after a period of suspension is allowed to pay in lump or in installments any sum not exceeding the maximum amount of arrear subscriptions permissible for that period. A subscriber may at his option choose not to subscribe during leave without allowances or leave on half-pay.
Arrears due to the subscriber after retirement should be paid to the subscriber and should not be credited to GPF.
Interest on the Fund
Interest at rate prescribed by Government of AP is credited to the subscribers' account on the last day of every financial year.
Penal Interest on Overdrawals
The overdrawn amount shall be repaid along with a penal interest at the rate of 2.5% over and above the normal rate of interest .The amount shall be paid in one lump or in monthly installments. Penal interest is to be credited to head of account 0049 - interest.
Advances from the Fund
I. Temporary Advance (TA)
A temporary advance is granted to a subscriber from the amount standing to his credit in the Fund by the departmental officers for specified purposes. The amount of advance sanctioned shall not exceed 3 months pay or half the amount at the credit of the subscriber in the Fund, whichever is less subject to the following conditions. Temporary advance is to be applied in the form prescribed.
Purposes for drawl of Temporary Advance
To meet expenses in connection with the prolonged illness of the subscriber or any person actually dependant on him;

To pay for the overseas passage for reasons of health or education, or to meet the cost of higher education of the subscriber or any person actually dependant on him;
To pay obligatory expenses in connection with his betrothal and/or marriage, funerals or other ceremonies of persons actually dependant on him.
To meet the cost of legal proceedings instituted by the subscriber for vindicating his position in regard to any allegations made against him in respect of any act done or purporting to be done by him in the discharge of his official duty.
To meet the cost of building or acquiring a suitable house for his residence.
To meet the cost of acquiring a farm land and / or business premises within 6 months of the date of the subscriber’s retirement.
To meet the cost of purchasing a motor-car.
Recovery of Temporary Advance
The advances are recoverable from the subscriber in such number of equal monthly installments as the sanctioning authority may direct, but such number shall not be less than 12 , unless the subscriber so elects, and not more than 24. In special cases where the amount of advance exceeds 3 months’ pay, the number of installments can be more than 24, but in no case more than 36.
When there is an advance running and a second advance is sanctioned, the balance of the previous advance not recovered shall be added to the advance so sanctioned and the subsequent installments for recovery of advances shall be fixed with reference to the consolidated amount.
The recovery shall commence with the issue of pay for the month following the month in which the advance was drawn.
A subscriber may, at his option, repay more than one installment in a month
Recoveries towards refund of Temporary Advances shall not be affected during the last four months of service of subscriber
Imp: Subscriber should ensure that the TA amount drawn is debited to his account in the GPF Slip in the year in which it was drawn. If not, the matter should be brought to the notice of the PAG immediately.

II. Non-Refundable Advance / Part-Final Withdrawal (PFW)
Non-Refundable Advance is to be applied in the form prescribed
Conditions for Sanction of Non-Refundable Advances

Part-Final Withdrawals may be sanctioned by an authority competent to dismiss the subscriber at any time after the completion of twenty years of service or within ten years before the date of his retirement on superannuation, whichever is earlier

CONVERSION OF AN ADVANCE TO PART FINAL WITHDRAWAL
A subscriber may, at his discretion by written request, convert the balance outstanding under a temporary advance into a part-final withdrawal after satisfying conditions laid down in Rules 15-A to 15-I.
DELEGATION OF FINANCIAL POWERS FOR SANCTIONING TA / PFW
Power to sanction GPF TA / PFW to Heads of Departments and their immediate deputies will be with the Government in the Administrative Department concerned.
Sanctioning Authority should be two levels above the person to whom advances or part final withdrawals are sanctioned.

FINAL WITHDRAWAL (CLOSURE)
Final withdrawal of accumulation is permitted
When subscriber quits the service (on retirement, dismissal, resignation, compulsory retirement, removal etc.)
In case of death while in service

How to Apply for Closure?


Application for closure has to be filed in Prescribed Format
The application duly filled in and signed by the subscriber/claimant(s) is to be given to the department for forwarding the same to the Prl. Accountant General along with requisite documents by the Head of Office/ Head of the department as the case may be.
Conditions for Closure
Subscription and refund to be discontinued during the last four months of service in case of superannuation. Arrears of Pay, DA, IR etc. should not be remitted during the above period.
No TA /PFW shall be sanctioned and paid to the subscriber. In exceptional circumstances, where sanction of PFWs is imperative, the same is to be communicated invariably to Prl. Accountant General and acknowledgement obtained.

Manner of Payment
The Accounts Officer in PAG’s Office closes the account after verifying the ledger accounts and issues an authority for payment to the Drawing and Disbursing Officers concerned. In case of death of the subscriber the fund accumulation payable shall be paid to the person(s) on whom the right to receive the amount is conferred by means of a valid nomination. Where there is no nomination, the amount will be paid to the eligible family members in equal share on the basis of Legal Heir Certificate issued by Revenue Authorities.
GPF (AP) Rules do not permit payment of interest beyond the date of authorisation by the Principal Accountant General
Interest is allowed up to the end of the month previous to the month in which authorisation for payment of PF balance is issued. As per G.O. No.3 of Finance and Pension II Department dated 8.1.07, interest is to be allowed up to a maximum of 6 months after the month in which such amount became payable
E.g. Date of retirement 30th June 2010, Amount is payable on 1st Jul 2010. Interest is allowable for a maximum period of 6 months reckoned from August 2010 to January 2011

Annual Accounts Statement
After the close of each financial year, the Principal Accountant General sends to each subscriber an Annual Accounts Statement showing the opening balance as on the 1st April of the year, the total amount deposited and withdrawn during the year, amount of interest credited as on 31st March of the year and the closing balance on that date. Subscribers have to satisfy themselves as to the correctness of the Account Statements and errors should be brought to the notice of the Principal Accountant General within three months of receipt of the same.

Missing Credits
Missing credits arise due to misclassification in the treasuries or incorrect details in GPF schedules.At times, schedules/vouchers are not received from the Treasuries for various reasons and as a result some of the subscriptions/refunds/arrears/withdrawals do not get posted in the account. The month of Missing credit refers to the month in which the credit appears in the account. E.g. June 2010 (Deduction made from the pay for May 2010) These missing credits/debits can be located and included in the subscriber’s account after proper verification of the accounts rendered to PAG by the Drawing and Disbursing Officers/Treasuries subject to furnishing the following details duly certified by the Drawing and Disbursing Officers and the Treasury Officers.

Name of the Subscriber
GPF Account number
Name of the DDO under whom the official had served
Amount of subscription/refund/withdrawal
Salary month for which details are being furnished
Head of Account (up to Detailed Head) under which salary was drawn
Treasury/Sub Treasury where the salary was drawn
Treasury voucher number / challan number
Totals of the schedule amount enclosed in the particular voucher as noted on the abstract in case of credit
Date of payment of the voucher/remittance of the amount in the case of challan remittance
Total amount of the GPF payment vouchers in respect of debits
Missing Debits :
Sanction received without corresponding debit
Refund received without corresponding debit
Facilities
1. Interactive Voice Response System (IVRS)
Enquiries on GPF matters can also be made by calling in 040-23231212. (Click here for the inputs required for eliciting information)

2. Grievance Redressal Cell
To facilitate enquiries regarding GPF in the Office premises, a Grievance redressal cell is constituted. The GRC representative assists the visitor in the following areas:
Providing information regarding balances, missing credits/ debits in respect of GPF Account of the visitor

Status of FW application
Posting of missing credits on furnishing certified particulars of remittance
Any correction to be incorporated in the database like name , DOB, DOJ etc., provided such information is supported by valid documents
Any other related matter


SMS Facility
Plans are afoot to send Short Message Service (SMS) to subscribers whose mobile numbers are registered with PAG. Particulars of subscription, withdrawals, on monthly basis would be intimated as also receipt and finalization of final withdrawal applications. GPF subscribers are requested to furnish their mobile numbers through the screen provided in the web site. (Click here to open the Web page)
IVRS :- Dial 040-23231212 and follow the instructions therein
WEBSITE :- Go to www.agap.cag.gov.in/SlipsGpf.aspx enter the series, a/c.no., mobile number and press GO Button. Enter the "employeeID' alloted by Treasury, Date of Birth, Mobile Number, email_id and press the update button.

Please provide your GPF No and Department Suffix, Employee ID, Date of Birth, Mobile No for speedy redressal of the grievance. Phone No. 040-23236810 -19 / IVRS No. 040-23231212. Publice Relations Officer : 9492233447; Fax No.040-23231937


FAQS
WHAT  IS THE PROCEDURE  OF CONVERSION OF AN ADVANCE TO PART FINAL WITHDRAWAL?
A subscriber may, at his discretion by written request, convert the balance outstanding under a temporary advance into a part-final withdrawal after satisfying conditions laid down in Rules 15-A to 15-I.

WHAT IS THE DELEGATION OF FINANCIAL POWERS FOR SANCTIONING  TA / PFW?
Sanctioning Authority should be two levels above the person to whom advances or part final withdrawals are sanctioned.
Power to sanction GPF TA / PFW to Heads of Departments and their immediate deputies will be with the Government in the Administrative Department concerned.

WHAT IS THE PROCEDURE FOR  GPF FINAL WITHDRAWAL (CLOSURE)?
Final withdrawal of accumulation is permitted when subscriber quits the service (on retirement, dismissal, resignation, compulsory retirement, removal etc.)
In case of death  of subscriber while in service.

How to Apply for Closure?     
The application  in  prescribed format duly filled in and signed by the subscriber/claimant(s) is to be given to the department for forwarding the same to the Accountant General along with requisite documents by the Head of Office/ Head of the department.

When does a subscriber get the Annual Accounts Statement?
After the close of each financial year, the Accountant General sends to each subscriber an Annual Accounts Statement showing the opening balance as on the 1st April of the year, the total amount deposited and withdrawn during the year, amount of interest credited as on 31st March of the year and the closing balance on that date. Subscribers have to satisfy themselves as to the correctness of the Account Statements and errors should be brought to the notice of the Principal Accountant General within three months of receipt of the same.
The slips from the year 2009-10 are available in the website.  ( www.agap.cag.gov.in/slipsgpf.aspx )

What is the procedure for adjustment of missing credits/ debits?
Missing credits arise due to misclassification in the treasuries or incorrect details in GPF schedules. At times, schedules/vouchers are not received from the Treasuries for various reasons and as a result some of the subscriptions/refunds/arrears/withdrawals do not get posted in the account. These missing credits/debits can be located and included in the subscriber’s account after proper verification of the accounts rendered to AG by the Drawing and Disbursing Officers/Treasuries subject to furnishing the following details duly certified by the Drawing and Disbursing Officers and the Treasury Officers.

  1. Name of the Subscriber
  2. GPF Account number
  3. Name of the DDO under whom the official had served
  4. Amount of subscription/refund/withdrawal
  5. Salary month for which details are being furnished
  6. Head of Account (up to Detailed Head) under which salary was drawn
  7. Treasury/Sub Treasury where the salary was drawn
  8. Treasury voucher number / challan number
  9. Totals of the schedule amount enclosed in the particular voucher as noted on the abstract in case of credit
  10. Date of payment of the voucher/remittance of the amount in the case of challan remittance
  11. Total amount of the GPF payment vouchers in respect of debits
What are Missing Debits ?
Sanction received without corresponding debit
Refund received without corresponding debit
How to adjust missing debits?
When a missing debit is note in the GPF statement , the subscriber has to approach the DDO and ensure  the details of the drawal viz. Amount , Voucher No. , SA No.,Treasury alongwith  certificate of payment or a copy of the voucher   to this office.
 The missing debit will be posted if the amount is unposted in the records of this office.
 In case of misclassification of the debit  , the Treasury /PAO has to rectify the same.

What happens when missing debits are not settled immediately?
The GPF account shows inflated balance due to missing debit and interest thereon.This amount will be recovered from the balance at the time of final settlement.Sometimes, the delayed recovery of missing debit and interest leads to minus balance in the GPF account which has to be recovered from pensioner benefits.

What are the facilities available for grievance redressal of GPF related issues?
1. Interactive Voice Response System (IVRS)

  1. Enquiries on GPF matters can also be made by calling in 040-23231212.
  2.  Grievance Redressal Cell To facilitate enquiries regarding GPF in the Office premises, a Grievance redressal cell is constituted. The GRC representative assists the visitor in the following areas:
  3. Providing information regarding balances, missing credits/ debits in respect of GPF Account of the visitor
  4. Status of FW application
  5. Posting of missing credits on furnishing certified particulars of remittance
  6. Any correction to be incorporated in the database like name , DOB, DOJ etc., provided such information is supported by valid documents Any other related matter
  7. The representative can also be contacted on 9492233447 during working hours
  8.  Email facility   pagaeap.gpf@gmail.com
  9.  Fax :           040-23231937
 SMS Facility

Particulars of subscription, withdrawals, on monthly basis are intimated.  Also receipt and finalization of final withdrawal applications. GPF subscribers are requested to furnish their mobile numbers through the screen provided in the web site. IVRS:- Dial 040-23231212 and follow the instructions therein
The following information are being sent through SMS alerts.
Status of GPF Final withdrawal cases – registration, return, finalization and dispatch
TA and PFW sanctions for GPFund
Provisional balances at the credit of the subscribers with updation of latest monthly subscription, refund, other credits and withdrawals
Missing credits and debits in the account of the subscribers

 Online Grievance Redressal  :
 Any person having grievance with any Entitlement function (GPF and Pension) discharged by the Accountants General can record his grievance online.  Along with text of the grievance, relevant documents can also be uploaded. Acknowledgments would be provided both via SMS and e-mail, along with status updates via SMS. The status of the grievance redress can also be viewed online on this site.
  
Do’s for GPF subscribers
Admission:                   On promotion from class IV, apply for GPF A/c No 
Subscription:                Subscription from 6% to a maximum of Basic Pay.
Temporary Advance:   In case of Temporary advance, ensure recovery from Pay.
Nomination:                 File Nomination, if not done, especially, before retirement.
 Slips:                           Confirm the balance on receipt of annual slips.
Settlement:                   Help us to settle your balance early by submitting withdrawal applications in advance.
Track the authorisations through our website.
Any remittances after retirement to GPF, please follow up with DDO.



The Principal Accountant General (A&E) maintains the individual GPF accounts of nearly 2.9 lakh employees of the AP State Government. as per the rules and procedures contained in the GPF (AP) Rules 1935 and AIS (PF) Rules 1955 respectively. The Provident Fund Group in the Office is headed by an IA & AS Officer in the rank of Deputy Accountant General. Constitution of the Fund The GPF is constituted with effect from 1st April 1935.

Conditions for Eligibility

The following categories of staff of the Govt. of AP are eligible to join the Fund :

All Government servants including those appointed on or before 31.08.2004 under Rule 10(a)(i) of the State and Subordinate Service Rules are eligible.
All re-employed pensioners (other than those employed for admission to CPF) and those Government servants who have not completed one year service shall be eligible on option.
Provident Fund is maintained by PAG for the following categories of employees
Class III , Class II and Class I including Reemployed
APPSC members , APAT, Lok Ayukta
High Court Judges
All India Service Officers
Panchayat Secretaries
Certain work charged employees.

PAG does not maintain GPF for the following categories of employees
Class IV employees of State. (Except those appointed before
Employees of Local Bodies, Municipalities, Panchayat Raj institutions
Corporations, Societies . Institutions (Aided), Autonomous bodies

Employees of State Govt. appointed on or after 1.09.2004 who are covered by New Contributory Pension Scheme.



It is important to appreciate the efficacy of a nomination. In the absence of a nomination the bereaved family has to go through the ordeal of obtaining Legal Heir Certificate from Revenue Authorities. It is simple to file a nomination. A subscriber has to file a nomination in the prescribed form at the time of joining the Fund. If the subscriber has a family at the time of filing the nomination, the nomination cannot be in favour of any person(s) other than the member(s) of his family. Family includes Wife/ Husband, Children, Parents/ Paternal Grandparents(Where parents are not alive), Minor brothers, Unmarried sisters, Deceased Son’s Widow and her children. The nomination made by a subscriber who is not married shall become invalid on his getting married. If a subscriber nominates more than one person, he has to specify in the nomination the amount of share payable to each of the nominees in such a manner as to cover the whole of the amount that may stand to his credit in the Fund at any time. The responsibility of scrutiny, acceptance and safe custody of the nominations filed vests with the Prl. Accountant General. A subscriber can cancel a nomination by sending a notice in writing to the Head of Office/Prl. Accountant General along with a fresh nomination. Every Nomination made, and every notice of cancellation given, by a subscriber shall, to the extent that it is valid, take effect on the date on which it is received by the Accounts Officer.
Admission  to the GPF: click here for admission form


The Head of Office has to send a statement showing particulars of Government servants in the prescribed Form vide G.O.Ms.No.312 Fin, dated 28-10-1980 to the Principal Accountant General (A&E) for admission to the Fund. The GPF account number is allotted to each subscriber by the Principal Accountant General with a ‘Suffix’ indicating the department of the subscriber. The Drawing and Disbursing Officers in the State Government prepare the staff pay bills along with GPF recovery schedules in respect of the subscribers to the Fund under their payment control and submit the same to the Treasury Officers for payment. (Click here for Guidelines to DDO’s for preparation of schedules/bills). After making payment the Treasury Officers forward the recovery schedules along with the Schedule of Payment to the Prl. Accountant General. From the GPF schedules and GPF payment vouchers received in the monthly accounts rendered by the Treasury Officers, the Prl. Accountant General posts the remittances/withdrawals into the accounts of the subscribers concerned. The account maintained in respect of a subscriber shows the particulars of Opening Balance, subscriptions, refunds, amounts credited to the Fund like dearness allowance, pay revision arrears etc., withdrawals made, interest allowed and closing balance. Sanctions for Temporary Advances/Part final withdrawals received from the departments are also recorded in the account.

Rate of Subscription


The amount of subscription is fixed by the subscriber himself. However, it cannot be less than 6% of the basic pay and not more than the basic pay(For class IV employees the percentage is…..). The minimum subscription is determined on the basic pay drawn on 31st March of the preceding financial year. Subscription may be enhanced twice and/or reduced once during the financial year.

Conditions for Subscription


The subscriber shall subscribe monthly to the Fund, except during :
Period of suspension
Last four months of service before retirement
A subscriber on reinstatement after a period of suspension is allowed to pay in lump or in installments any sum not exceeding the maximum amount of arrear subscriptions permissible for that period. A subscriber may at his option choose not to subscribe during leave without allowances or leave on half-pay.
Arrears due to the subscriber after retirement should be paid to the subscriber and should not be credited to GPF.
Interest on the Fund
Interest at rate prescribed by Government of AP is credited to the subscribers' account on the last day of every financial year.
Penal Interest on Overdrawals
The overdrawn amount shall be repaid along with a penal interest at the rate of 2.5% over and above the normal rate of interest .The amount shall be paid in one lump or in monthly installments. Penal interest is to be credited to head of account 0049 - interest.
Advances from the Fund
I. Temporary Advance (TA)
A temporary advance is granted to a subscriber from the amount standing to his credit in the Fund by the departmental officers for specified purposes. The amount of advance sanctioned shall not exceed 3 months pay or half the amount at the credit of the subscriber in the Fund, whichever is less subject to the following conditions. Temporary advance is to be applied in the form prescribed.
Purposes for drawl of Temporary Advance
To meet expenses in connection with the prolonged illness of the subscriber or any person actually dependant on him;

To pay for the overseas passage for reasons of health or education, or to meet the cost of higher education of the subscriber or any person actually dependant on him;
To pay obligatory expenses in connection with his betrothal and/or marriage, funerals or other ceremonies of persons actually dependant on him.
To meet the cost of legal proceedings instituted by the subscriber for vindicating his position in regard to any allegations made against him in respect of any act done or purporting to be done by him in the discharge of his official duty.
To meet the cost of building or acquiring a suitable house for his residence.
To meet the cost of acquiring a farm land and / or business premises within 6 months of the date of the subscriber’s retirement.
To meet the cost of purchasing a motor-car.
Recovery of Temporary Advance
The advances are recoverable from the subscriber in such number of equal monthly installments as the sanctioning authority may direct, but such number shall not be less than 12 , unless the subscriber so elects, and not more than 24. In special cases where the amount of advance exceeds 3 months’ pay, the number of installments can be more than 24, but in no case more than 36.
When there is an advance running and a second advance is sanctioned, the balance of the previous advance not recovered shall be added to the advance so sanctioned and the subsequent installments for recovery of advances shall be fixed with reference to the consolidated amount.
The recovery shall commence with the issue of pay for the month following the month in which the advance was drawn.
A subscriber may, at his option, repay more than one installment in a month
Recoveries towards refund of Temporary Advances shall not be affected during the last four months of service of subscriber
Imp: Subscriber should ensure that the TA amount drawn is debited to his account in the GPF Slip in the year in which it was drawn. If not, the matter should be brought to the notice of the PAG immediately.

II. Non-Refundable Advance / Part-Final Withdrawal (PFW)
Non-Refundable Advance is to be applied in the form prescribed
Conditions for Sanction of Non-Refundable Advances

Part-Final Withdrawals may be sanctioned by an authority competent to dismiss the subscriber at any time after the completion of twenty years of service or within ten years before the date of his retirement on superannuation, whichever is earlier

CONVERSION OF AN ADVANCE TO PART FINAL WITHDRAWAL
A subscriber may, at his discretion by written request, convert the balance outstanding under a temporary advance into a part-final withdrawal after satisfying conditions laid down in Rules 15-A to 15-I.
DELEGATION OF FINANCIAL POWERS FOR SANCTIONING TA / PFW
Power to sanction GPF TA / PFW to Heads of Departments and their immediate deputies will be with the Government in the Administrative Department concerned.
Sanctioning Authority should be two levels above the person to whom advances or part final withdrawals are sanctioned.

FINAL WITHDRAWAL (CLOSURE)
Final withdrawal of accumulation is permitted
When subscriber quits the service (on retirement, dismissal, resignation, compulsory retirement, removal etc.)
In case of death while in service

How to Apply for Closure?


Application for closure has to be filed in Prescribed Format
The application duly filled in and signed by the subscriber/claimant(s) is to be given to the department for forwarding the same to the Prl. Accountant General along with requisite documents by the Head of Office/ Head of the department as the case may be.
Conditions for Closure
Subscription and refund to be discontinued during the last four months of service in case of superannuation. Arrears of Pay, DA, IR etc. should not be remitted during the above period.
No TA /PFW shall be sanctioned and paid to the subscriber. In exceptional circumstances, where sanction of PFWs is imperative, the same is to be communicated invariably to Prl. Accountant General and acknowledgement obtained.

Manner of Payment
The Accounts Officer in PAG’s Office closes the account after verifying the ledger accounts and issues an authority for payment to the Drawing and Disbursing Officers concerned. In case of death of the subscriber the fund accumulation payable shall be paid to the person(s) on whom the right to receive the amount is conferred by means of a valid nomination. Where there is no nomination, the amount will be paid to the eligible family members in equal share on the basis of Legal Heir Certificate issued by Revenue Authorities.
GPF (AP) Rules do not permit payment of interest beyond the date of authorisation by the Principal Accountant General
Interest is allowed up to the end of the month previous to the month in which authorisation for payment of PF balance is issued. As per G.O. No.3 of Finance and Pension II Department dated 8.1.07, interest is to be allowed up to a maximum of 6 months after the month in which such amount became payable
E.g. Date of retirement 30th June 2010, Amount is payable on 1st Jul 2010. Interest is allowable for a maximum period of 6 months reckoned from August 2010 to January 2011

Annual Accounts Statement
After the close of each financial year, the Principal Accountant General sends to each subscriber an Annual Accounts Statement showing the opening balance as on the 1st April of the year, the total amount deposited and withdrawn during the year, amount of interest credited as on 31st March of the year and the closing balance on that date. Subscribers have to satisfy themselves as to the correctness of the Account Statements and errors should be brought to the notice of the Principal Accountant General within three months of receipt of the same.

Missing Credits
Missing credits arise due to misclassification in the treasuries or incorrect details in GPF schedules.At times, schedules/vouchers are not received from the Treasuries for various reasons and as a result some of the subscriptions/refunds/arrears/withdrawals do not get posted in the account. The month of Missing credit refers to the month in which the credit appears in the account. E.g. June 2010 (Deduction made from the pay for May 2010) These missing credits/debits can be located and included in the subscriber’s account after proper verification of the accounts rendered to PAG by the Drawing and Disbursing Officers/Treasuries subject to furnishing the following details duly certified by the Drawing and Disbursing Officers and the Treasury Officers.

Name of the Subscriber
GPF Account number
Name of the DDO under whom the official had served
Amount of subscription/refund/withdrawal
Salary month for which details are being furnished
Head of Account (up to Detailed Head) under which salary was drawn
Treasury/Sub Treasury where the salary was drawn
Treasury voucher number / challan number
Totals of the schedule amount enclosed in the particular voucher as noted on the abstract in case of credit
Date of payment of the voucher/remittance of the amount in the case of challan remittance
Total amount of the GPF payment vouchers in respect of debits
Missing Debits :
Sanction received without corresponding debit
Refund received without corresponding debit
Facilities
1. Interactive Voice Response System (IVRS)
Enquiries on GPF matters can also be made by calling in 040-23231212. (Click here for the inputs required for eliciting information)

2. Grievance Redressal Cell
To facilitate enquiries regarding GPF in the Office premises, a Grievance redressal cell is constituted. The GRC representative assists the visitor in the following areas:
Providing information regarding balances, missing credits/ debits in respect of GPF Account of the visitor

Status of FW application
Posting of missing credits on furnishing certified particulars of remittance
Any correction to be incorporated in the database like name , DOB, DOJ etc., provided such information is supported by valid documents
Any other related matter


SMS Facility
Plans are afoot to send Short Message Service (SMS) to subscribers whose mobile numbers are registered with PAG. Particulars of subscription, withdrawals, on monthly basis would be intimated as also receipt and finalization of final withdrawal applications. GPF subscribers are requested to furnish their mobile numbers through the screen provided in the web site. (Click here to open the Web page)
IVRS :- Dial 040-23231212 and follow the instructions therein
WEBSITE :- Go to www.agap.cag.gov.in/SlipsGpf.aspx enter the series, a/c.no., mobile number and press GO Button. Enter the "employeeID' alloted by Treasury, Date of Birth, Mobile Number, email_id and press the update button.

Please provide your GPF No and Department Suffix, Employee ID, Date of Birth, Mobile No for speedy redressal of the grievance. Phone No. 040-23236810 -19 / IVRS No. 040-23231212. Publice Relations Officer : 9492233447; Fax No.040-23231937


FAQS
WHAT  IS THE PROCEDURE  OF CONVERSION OF AN ADVANCE TO PART FINAL WITHDRAWAL?
A subscriber may, at his discretion by written request, convert the balance outstanding under a temporary advance into a part-final withdrawal after satisfying conditions laid down in Rules 15-A to 15-I.

WHAT IS THE DELEGATION OF FINANCIAL POWERS FOR SANCTIONING  TA / PFW?
Sanctioning Authority should be two levels above the person to whom advances or part final withdrawals are sanctioned.
Power to sanction GPF TA / PFW to Heads of Departments and their immediate deputies will be with the Government in the Administrative Department concerned.

WHAT IS THE PROCEDURE FOR  GPF FINAL WITHDRAWAL (CLOSURE)?
Final withdrawal of accumulation is permitted when subscriber quits the service (on retirement, dismissal, resignation, compulsory retirement, removal etc.)
In case of death  of subscriber while in service.

How to Apply for Closure?     
The application  in  prescribed format duly filled in and signed by the subscriber/claimant(s) is to be given to the department for forwarding the same to the Accountant General along with requisite documents by the Head of Office/ Head of the department.

When does a subscriber get the Annual Accounts Statement?
After the close of each financial year, the Accountant General sends to each subscriber an Annual Accounts Statement showing the opening balance as on the 1st April of the year, the total amount deposited and withdrawn during the year, amount of interest credited as on 31st March of the year and the closing balance on that date. Subscribers have to satisfy themselves as to the correctness of the Account Statements and errors should be brought to the notice of the Principal Accountant General within three months of receipt of the same.
The slips from the year 2009-10 are available in the website.  ( www.agap.cag.gov.in/slipsgpf.aspx )

What is the procedure for adjustment of missing credits/ debits?
Missing credits arise due to misclassification in the treasuries or incorrect details in GPF schedules. At times, schedules/vouchers are not received from the Treasuries for various reasons and as a result some of the subscriptions/refunds/arrears/withdrawals do not get posted in the account. These missing credits/debits can be located and included in the subscriber’s account after proper verification of the accounts rendered to AG by the Drawing and Disbursing Officers/Treasuries subject to furnishing the following details duly certified by the Drawing and Disbursing Officers and the Treasury Officers.

  1. Name of the Subscriber
  2. GPF Account number
  3. Name of the DDO under whom the official had served
  4. Amount of subscription/refund/withdrawal
  5. Salary month for which details are being furnished
  6. Head of Account (up to Detailed Head) under which salary was drawn
  7. Treasury/Sub Treasury where the salary was drawn
  8. Treasury voucher number / challan number
  9. Totals of the schedule amount enclosed in the particular voucher as noted on the abstract in case of credit
  10. Date of payment of the voucher/remittance of the amount in the case of challan remittance
  11. Total amount of the GPF payment vouchers in respect of debits
What are Missing Debits ?
Sanction received without corresponding debit
Refund received without corresponding debit
How to adjust missing debits?
When a missing debit is note in the GPF statement , the subscriber has to approach the DDO and ensure  the details of the drawal viz. Amount , Voucher No. , SA No.,Treasury alongwith  certificate of payment or a copy of the voucher   to this office.
 The missing debit will be posted if the amount is unposted in the records of this office.
 In case of misclassification of the debit  , the Treasury /PAO has to rectify the same.

What happens when missing debits are not settled immediately?
The GPF account shows inflated balance due to missing debit and interest thereon.This amount will be recovered from the balance at the time of final settlement.Sometimes, the delayed recovery of missing debit and interest leads to minus balance in the GPF account which has to be recovered from pensioner benefits.

What are the facilities available for grievance redressal of GPF related issues?
1. Interactive Voice Response System (IVRS)

  1. Enquiries on GPF matters can also be made by calling in 040-23231212.
  2.  Grievance Redressal Cell To facilitate enquiries regarding GPF in the Office premises, a Grievance redressal cell is constituted. The GRC representative assists the visitor in the following areas:
  3. Providing information regarding balances, missing credits/ debits in respect of GPF Account of the visitor
  4. Status of FW application
  5. Posting of missing credits on furnishing certified particulars of remittance
  6. Any correction to be incorporated in the database like name , DOB, DOJ etc., provided such information is supported by valid documents Any other related matter
  7. The representative can also be contacted on 9492233447 during working hours
  8.  Email facility   pagaeap.gpf@gmail.com
  9.  Fax :           040-23231937
 SMS Facility

Particulars of subscription, withdrawals, on monthly basis are intimated.  Also receipt and finalization of final withdrawal applications. GPF subscribers are requested to furnish their mobile numbers through the screen provided in the web site. IVRS:- Dial 040-23231212 and follow the instructions therein
The following information are being sent through SMS alerts.
Status of GPF Final withdrawal cases – registration, return, finalization and dispatch
TA and PFW sanctions for GPFund
Provisional balances at the credit of the subscribers with updation of latest monthly subscription, refund, other credits and withdrawals
Missing credits and debits in the account of the subscribers

 Online Grievance Redressal  :
 Any person having grievance with any Entitlement function (GPF and Pension) discharged by the Accountants General can record his grievance online.  Along with text of the grievance, relevant documents can also be uploaded. Acknowledgments would be provided both via SMS and e-mail, along with status updates via SMS. The status of the grievance redress can also be viewed online on this site.
  
Do’s for GPF subscribers
Admission:                   On promotion from class IV, apply for GPF A/c No 
Subscription:                Subscription from 6% to a maximum of Basic Pay.
Temporary Advance:   In case of Temporary advance, ensure recovery from Pay.
Nomination:                 File Nomination, if not done, especially, before retirement.
 Slips:                           Confirm the balance on receipt of annual slips.
Settlement:                   Help us to settle your balance early by submitting withdrawal applications in advance.
Track the authorisations through our website.
Any remittances after retirement to GPF, please follow up with DDO.

 
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